NEED HELP, Ebay Auction gone Wrong!? - use cell phone to set up ebay sellers account
I never had a real problem with eBay or PayPal. My husband had decided to create their own eBay and PayPal account (never used). I wanted to offer a mobile phone he needed for his business. Well, do not even know how to get an offer that had asked me to play and take care to make the payment, the seller depending on which I did. This particular auction ends 7 / 22, just received today, 8 / 10. I said, lots of excuses why I have not received the phone, much quicker than me. Anyway, finally arrived today, was not "fair use" or "like new", as he claimed. He was in a terrible state. Many scratches, dents, and even had badges antenna teeth (really big). I already have an e-mail said he wanted a full refund. What happens when Deniis my refund? Can I have a refund on PayPal? Do I have to claim for damages? I mean, this guy is a real a $ $. When I was frustrated and wondered where the phone was actually told me she came, and surprise for me, "it. I was, he said that one of the reasons that broadcasts a week after I paid, since he set foot had a week, then said he was sent to the wrong address and were returned to him, and went last Friday are shipped Monday, several days ago. I'm really frustrated at this point because the card is linked to PayPal, which is a debit card VISA. Could the $ 200 + gone? Any help is greatly appreciated. thank you
1 comment:
That is exactly what I like in two situations.
1. Note everything that has happened is, all messages, date and time, etc.
2. Contact PayPal and successful process of conflict resolution. Take photos from your phone, you may be asked Photos of PayPal support their cause. Make sure your images clearly show the problems with the phone. The printing of all copies of his e-mails to him and his answers. Be patient, this process really works. Keep the packaging, if you do not have. I think if he could justify his claim with PayPal, you will receive your money.
3. The contact with the Attorney General of the state of your suppliers and the report of the AG. TheFinally I had to do was the fair and was able to report primarily online.
4. Browsing on eBay and find guys the real address (must be a surgery to undergo a user of eBay for his address and you look hard on eBay to find out how you your address). Tell him that you said to PayPal and the AG and the paperwork, so you would expect from a state within x days. If we want to solve the problem now, when the documentation comes from the AG, will not deal with the state, because the problem is resolved. The AG sat my office MA ass. I think the AG has helped me to have my money back faster PayPal and worked faster than the last time.
Good luck. If lEaves negative feedback, negative feedback is likely that you stop. Who is not more when I know that I was treated unfairly. I believe that most eBayers gentle look of the votes in both directions.
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